What supplies do I need to take these tutorials?
You can view the general drawing materials I use here for the drawing course but for a specific list for individual or coloured pencil courses they can be viewed once you have purchased them.
How do I retrieve my username and password once I sign up?
Your username will be your email address. You will be emailed your password once you have purchased a course or tutorial.
How do I take the photograph of my artwork?
You can use a digital camera, mobile camera or a scanner. Most people will have a mobile camera. The best way to take the photo would be in natural daylight
If I have a problem, what is your email address?
If you experience any problems that cannot be answered here you can email: [email protected]
Where do I find courses and tutorials I've purchased?
After you have purchased a course or tutorial you will receive an email that will list them. You can also login to your account and click on Dashboard in the menu bar and then they will be listed under Enrolled Courses in the left panel.
How do I change the speed and quality of a video?
You can change the speed and quality of a video by clicking on the small wheel on the lower right corner of the video.
What Payment methods do you use?
You can pay with any Visa, MasterCard or American Express through Paypal or with your Paypal account or balance.
Can I Download the courses or tutorials?
No, a direct download option is not available at this time.
I've just joined but I can't log in
If you have just joined but are having problems with logging in please email [email protected] so we can help you.
Do the courses have an expiration date?
The courses and tutorials have a 365 day (one year) expiration date.
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